Contact us via telephone

General inquiries regarding Western Union Bank

00800 33 44 33 55 (toll-free hotline)

Inquiries regarding Western Union® Gold Card

0800 297 579 (toll-free hotline)

Inquiries regarding the Bank Card

Customer hotline

  • From Austria : 00800 33 44 33 55 (toll-free hotline)
  • From abroad : +43 01 310 20 50 (subject to applicable international direct dialing charges)

Hotline - Blocking an account  

  • From Austria : 0800 204 88 00 (toll-free hotline)
  • From abroad : +43 1 204 88 00 (subject to applicable international direct dialing charges)

Account Balance hotline (€ 0.50 fee per call)

  • From Austria : 00800 33 44 33 55
  • From abroad : +43 (0)1 310 20 50 (subject to applicable international direct dialing charges)

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