About Us

In 2004, Western Union established the Western Union Bank in order to offer our private and business customers a wider array of quality products and services.

Since the company began, it has always focused on close consumer contact. Now it provides consumers with banking services that enable them to conduct their business with greater convenience and speed.

Our Vision:
We are the bank of choice for global consumers, to whom Western Union Bank Agents offer tailored services through multiple channels.

Our Mission:
We are the international banking arm of Western Union, supporting its strategy and enhancing the core business.

Our Guiding Principle:
To us, each and every person is welcome.

Western Union Bank is a company for people from every corner of the globe. For people who have left their homes in search of a new one and for those who have already found it. Because they are driven forward by a deep belief in a positive future and advance boldly in the direction of their dreams, these people are the true heroes of our time.

Our Inspiration:
The vibrant ethnic diversity of our consumers

Western Union Bank lives, thinks, and does business in an ethnically diverse environment. We see ourselves as part of this cultural diversity. It inspires us and offers us entirely new opportunities for innovative products and services.

Our Motivation:
Meeting the needs of migrants

Migrants present financial service providers with unique needs which local institutions are unable to meet across wide distances. They require prudent advice in their native language to assist them with financial matters, enabling them to make the best decisions for themselves and their families.

They need financial products that are easily accessible without bureaucratic hurdles and which offer custom-made solutions for their particular life situation.

Our Conviction:
Everyone can accomplish their dreams if barriers are overcome

Every person possesses the desire and right to get ahead in life. Western Union Bank is committed to being an encouraging and understanding partner for immigrants by providing what others cannot offer.